Manager – GTM & Sales Strategy, Meesho AI Services (MAS)

MAS's mission is to accelerate the build and deployment of an AI workforce for every business — from kirana to conglomerate. Our vision is to deliver a billion-plus workflows through our agents in ways that drive real client outcomes, not automation for its own sake.

We go deep rather than wide. Today that means known, process-defined, repeatable service workflows — inbound contact-centre work (calls, chats, tickets), plus the outbound work that behaves like a cost workflow rather than a conversion one (lead qualification and verification, not lead conversion) — anywhere we can benchmark against a cost line the client already feels, guarantee savings, and hold the quality bar. We're deliberately building a technology company, not an AI BPO : models are a commodity, so our moat is the workflow knowledge, integrations, and client relationships that only come from actually running the work — not a generic AI layer bolted onto a call centre.

We've proven this model works — with marquee clients across consumer durables, auto, and D2C/marketplace businesses — and we're still early. We'll keep evolving it as we go, staying client-first rather than assuming we already have the answer. This is a 0–1 business inside Meesho: no fixed playbook, high ownership, and the ground floor of how India's enterprises adopt AI-led operations.

This role is for a GTM generalist who thrives in ambiguity, is genuinely excited about AI-led offerings, and wants to build the full range of enterprise sales skills — with an eye on growing into a closer and sales leader over time, or moving into Business/GTM Operations. Both are real paths from this seat.

You own the middle mile of the deal: the stretch between a qualified conversation and a close-ready opportunity. That means deep client discovery, mapping who really decides, understanding how a client's teams actually work today, and making sure the deal never goes cold on your watch — following up, keeping momentum, and setting up the closer to walk into the room fully briefed. Our central team owns top-of-funnel lead-gen, but this isn't a purely inbound or coordination role — you'll still make cold calls and run early client meetings yourself when a deal needs it.

A lot of enterprise AI-services deals across this market stall before signature for a simple reason: nobody on the deal ever gets deep enough into the account to know what the client is actually buying, or who really decides. That's exactly the gap this role exists to close — the middle mile is where deals live or die.