We read every message. Real humans, real replies.
Average response time: Under 24 hours on business days. Billing and security inquiries are prioritized.
Account issues, feature questions, how-to guidance
support@neuradeskai.comResponse: Within 24 hours
Payment issues, subscription changes, refund requests
support@neuradeskai.comResponse: Within 24 hours
Something broken? Include steps to reproduce and your browser/device
support@neuradeskai.comResponse: Within 48 hours
Data requests, GDPR inquiries, security concerns, vulnerability reports
privacy@neuradeskai.comResponse: Within 48 hours
Go to Dashboard → Settings → Billing and click Cancel. Your access continues until the end of your billing period.
Go to Dashboard → Settings → Danger Zone → Delete Account. All your data is permanently removed within 30 days.
Yes — within 7 days of purchase for a full refund, or within 30 days for annual plans (pro-rated). Email support@neuradeskai.com with your transaction ID.
You can download your resumes as PDF/DOCX from Resume Studio, and export portfolio data from Portfolio Builder. For a full data export, email privacy@neuradeskai.com.
Neuradesk.ai
Bengaluru, Karnataka, India
For legal correspondence: legal@neuradeskai.com