Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

We are the Industry Vertical Engineering team at ServiceNow. We design and build specialized software solutions tailored to the unique workflows, data models, and compliance needs of specific sectors, including high-tech, telecommunications, healthcare, financial services, and manufacturing.

We are building the next generation of industry-specific enterprise applications, and increasingly these applications are AI-native: their core behavior is model-driven rather than explicitly authored. They interpret user intent, reason over context, invoke tools, and act on the user's behalf, all while respecting the complex business workflows and specialized data models of the industries we serve.

As an Associate Applications Development Engineer , you will complete well-scoped, clearly-defined tasks under close guidance from senior engineers. You will contribute to production software across the full application stack — from user-facing interfaces to back-end services and APIs — while building foundational skills in full-stack development, code quality, and AI-assisted engineering.

- Complete guided bug fixes, simple feature enhancements, and test writing across front-end (React/Angular/Vue, HTML5/CSS3) and back-end (REST/GraphQL APIs, business logic) layers, following established team conventions.

- Contribute to features that incorporate AI-native behavior — such as agentic workflows and conversational experiences — under the direction of senior engineers, developing a working understanding of how these systems are designed and tested.

- Write unit, integration, and end-to-end tests for your work; participate in code review as an author; and adhere to coding standards, linting rules, and documentation practices.

- Begin using AI coding assistants (such as GitHub Copilot or Cursor) under supervision to accelerate implementation, learning to critically evaluate AI-generated code for correctness, security, and maintainability rather than accepting it at face value.

- Learn to work within CI/CD pipelines, participate in deployments, and develop awareness of how code ships reliably and operates in production.

- Raise blockers promptly, ask questions freely, and communicate progress clearly to your tech lead and teammates in sprint ceremonies and check-ins.

- Partner with product managers, designers, and senior engineers to understand requirements and translate them into working, well-tested software.

Qualifications

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Bachelor's degree in Computer Science, Software Engineering, or a related technical field
0–2 years of professional software engineering experience, or a strong academic background with relevant internship or project work.
Foundational knowledge of data structures, algorithms, and object-oriented programming; beginning-level proficiency in at least one modern language and framework.
Exposure to front-end development (HTML/CSS, JavaScript, and a framework such as React, Angular, or Vue) and back-end concepts (REST APIs, databases).
Basic familiarity with version control (Git), cloud application concepts, and software quality assurance practices including unit testing.
Curiosity about AI-native application development — how agents work, how prompts are engineered, and how non-deterministic systems are tested — with a genuine desire to grow in this area.
Ability to follow established team conventions, raise blockers promptly, and work within a structured, guided engineering environment
Clear written and verbal communication skills and a collaborative, learning-first mindset.

Exposure to LLM APIs, prompt engineering, or agent frameworks through coursework, personal projects, or internships
Familiarity with CI/CD pipelines, containerization basics (Docker), or cloud platforms (AWS, Azure, GCP)
Interest in regulated industry domains such as high-tech, telecommunications, healthcare, financial services, or manufacturing.
ServiceNow platform experience or familiarity with enterprise SaaS applications

FD21

For positions in this location, we offer a base pay of $108,800 - $140,000 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.