Technician - Process (Battery Pack Value Stream)

Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. In Malaysia, Bosch has diversified businesses in Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has three manufacturing plants in Penang providing Car Multimedia, Power Tools and Automotive Steering systems. In 2017, Malaysia contributed sales of RM 615 million (127 million euro) and employed more than 2,800 associates.

Job Summary 1.1 Serves as the primary technical resource for conducting first-level failure analysis on rejected tools, battery packs, and components from production lines, providing timely investigation and technical support to identify manufacturing, process, material, and supplier-related issues. 1.2 Drives systematic root cause analysis and troubleshooting activities in collaboration with Production, Quality, Engineering, and suppliers to resolve product and process failures, improve product reliability, and minimize quality-related losses. 1.3 Responsible for developing, maintaining, and continuously improving failure analysis methodologies, troubleshooting procedures, test methods, and reporting processes. Ensures consistent and standardized execution of failure analysis activities, supports corrective and preventive action implementation, and recommends improvements based on failure trends and best practices. 1.4 Acts as a technical referent for complex failures that cannot be resolved through routine failure analysis methods, providing detailed investigation findings and recommendations to support decision-making and continuous improvement initiatives. 1.5 Responsible for monitoring and analyzing failure data, identifying recurring issues and trends, and supporting improvement projects to enhance quality, yield, productivity, and customer satisfaction. 2.0 Key Responsibilities / Job Scope 2.1.1 Responsible for conducting first-level failure analysis on rejected tools, battery packs, and components from the production line to identify process, material, manufacturing, or supplier related issues that cannot be resolved by Failure Analyzers. 2.1.2 Coordinate measurement and verification activities for dimensional analysis of parts and assemblies to support root cause investigation and problem-solving activities. 2.1.3 Follow up and track the resolution status of supplier-related quality issues, including coordination with Purchasing Quality Engineering (PUQ) an

• Diploma or equivalent in Mechanical / Electrical & Electronics Engineering • Proficiency in spoken and written English and Bahasa Malaysia

• 5 years’ working experience in Technician role/Failure analysis. • Experience working in manufacturing field or handling machines. • Experience and knowledge in welding process or laser marking process. • Expert in Microsoft Office applications • Familiar with statistical process control methods, MTM-UAS, FMEA and AUTOCAD. • Knowledge of manufacturing processes, production flow, and assembly operations. • Knowledge of problem-solving methodologies, including Root Cause Analysis (RCA), 5-Why Analysis, Fishbone Diagram, and 8D methodology. • Knowledge of production quality systems, defect analysis, failure analysis, containment actions, and corrective action implementation. • Knowledge of engineering documentation, including Production Work Instructions (PWI), Production Quality Indications (PQI), Control Plans, In-Process Checklists, and Quality Alerts. • Knowledge of statistical and production performance indicators such as FOR, FPY, OEE, productivity, scrap rate, and process capability. • Knowledge of dimensional measurement techniques and measuring equipment, such as vernier calipers, height gauges, torque measurement devices, and other inspection tools. • Knowledge of manufacturing systems and software applications, including SAP, barcode systems, traceability systems, and Microsoft Office applications. • Knowledge of laser marking systems, barcode generation, traceability requirements, and product identification standards. • Basic knowledge of supplier quality management and supplier complaint handling processes.