Job Description
We are looking for a motivated IT Help Desk Intern to support our daily IT operations. In this role, you will assist with fleet management, LAN support, and ticket handling , gaining hands-on experience in a real corporate IT environment while working closely with experienced specialists.
This is a great opportunity to develop technical skills, learn how IT support works in practice, and build strong communication experience.
- Support the IT Help Desk in day-to-day operations
- Assist with fleet management and basic IT asset handling
- Provide LAN-related support and basic network troubleshooting
- Handle and resolve IT support tickets under supervision
- Support end users with workplace consulting and basic IT issues
- Assist with setup, handling, and maintenance of small IT equipment
- Ensure timely and customer-oriented support, even under time pressure
Qualifications
- Being a current Student of IT field
- Availability for work min 30h per week
- Basic knowledge of LAN / networking
- Basic computer hardware knowledge
- Familiarity with Windows 10 and Windows 11
- Basic troubleshooting skills
- Interest in workplace IT support and user assistance
- Ability to work with people and a customer-oriented mindset
- Ability to work under time pressure and manage priorities
- Fluent Polish
- English at minimum B2 level
Additional Information
- Paid internship based on a civil-law contract (min 1 year)
- Flexible working time to align with our studies and exams
- Gaining practical knowledge in the international company
- Substantive support from best experts
- LunchPass card Pluxee
- Special conditions for the MultiSport Card