Automation & AI Lead (f/m/div.)

The Bosch group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people’s lives and to work towards a more sustainable future.

Bosch Service Solutions in Lisbon develops and offers Customer Experience, Mobility, and Monitoring solutions for its clients, and plays a prominent role in providing Engineering and Software Development services in the technology market. Every day, our teams find fast, efficient, and innovative solutions for thousands of people.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. Bosch is an employer that values diversity and equal opportunities. We welcome applications from people with disabilities and we can provide reasonable accommodations during the recruitment process and in the performance of professional activity. By including everyone and ensuring equal opportunities we unleash our full potential.

• The Automation & AI Lead drives complex automation and intelligent process solutions, acting as a strategic advisor for the digital transformation of HR. This role leads the design and implementation of advanced AI/ML technologies and robotic process automation, builds strategic roadmaps, pilots emerging technologies, and leads a technical team of automation specialists to ensure HR systems are scalable and future-ready.

• Operates across highly complex, multi-country HR IT environments with significant strategic and operational impact.
• Acts as the senior functional authority and trusted advisor on automation, Generative AI, and intelligent workflows.
• Holds leadership responsibility for managing, mentoring, and developing a team of Automation Specialists and Developers.
• Has full responsibility for defining solution architecture, evaluating emerging technologies, and managing the end-to-end project lifecycle.
• Interfaces with senior stakeholders to translate ambiguous or conflicting business needs into clear, actionable technical roadmaps.
• Balances innovation, performance, cost-efficiency, and risk mitigation when integrating advanced AI capabilities.

• Manage, mentor, and guide a team of Automation Specialists, handling resource planning, task allocation, and performance development.
• Lead the design and implementation of complex automation solutions, integrating advanced AI/ML technologies where applicable.
• Act as a strategic advisor, analyzing business needs, building consensus, and translating them into scalable technical solutions.
• Facilitate workshops and collaborate with international teams to identify automation opportunities and build strategic roadmaps.
• Evaluate and pilot emerging technologies (e.g., Generative AI, LLMs, voice-enabled assistants) to future-proof the HR IT ecosystem.
• Coordinate between Business Analysts, Developers, external partners, and your internal team, ensuring smooth collaboration throughout the project lifecycle.
• Identify potential AI risks and pitfalls, and proactively implement mitigation strategies ensuring responsible and reliable AI usage.

• Degree in Computer Science, Engineering, Mathematics, Data Science, or a related technical field.
• Strong experience in business process design, solution architecture, and leading complex automation/AI projects.
• Proven track record in people management, team leadership, and developing high-performing technical teams.
• Expertise with leading automation platforms (e.g., UiPath, Automation Anywhere) and strong foundation in AI concepts, Large Language Models (LLMs), and Python.
• Exceptional stakeholder management, communication, and strategic thinking capabilities.
• Analytical, structured, and proactive mindset with the ability to influence decision-making at executive levels.
• Fluent English (written and spoken, C1 level); German is an asset.

⚖️ Flexible work conditions

🔀 Hybrid work system

🌐 Exchange with colleagues around the world

🧑‍⚕️ Health insurance and medical office on site

📚 Training opportunities

📈 Opportunities for career progression and continuous professional development

💲 Access to great discounts in partnerships and Bosch products

🏋️ Sports and health related activities

🚉 Great access to public transports

🅿️ Free parking lot

🍽️ Canteen